Senior IT Application Engineer supporting EMEA regional operations for MES and JIS applications. Lead and deliver application projects, integrations, and support across production plants and offices throughout the region.

• Lead end-to-end MES and JIS implementations and upgrades across EMEA, coordinating local IT, operations, and vendors to ensure on-time rollouts with minimal production disruption.
• Manage integrations with ERP and factory systems to ensure reliable data flow and process alignment.
• Provide 2nd/3rd-line application support and incident management, improving system availability and reducing production impact.
• Prepare deployment plans, test scripts, and operator training to increase adoption and standardise processes across sites.
• Create KPIs and dashboards to monitor system health and production performance, enabling continuous improvement initiatives.

IT Coordinator responsible for leading the local IT team and delivering projects in information management, MES and WMS to support manufacturing operations.

• Coordinated IT team activities, prioritised tasks and managed vendors to ensure timely delivery of IT initiatives.
• Led development and deployment of MES for new product lines, collaborating with operations to ensure production readiness.
• Directed a WMS upgrade to align warehouse processes with customer-specific requirements, improving inventory accuracy.
• Implemented process improvements, documentation and user training to increase adoption and reduce support tickets.
• Acted as liaison between corporate IT, local operations and suppliers to align technical solutions with business objectives.

IT Engineer providing hands-on support and infrastructure management for manufacturing operations, focused on ensuring system reliability and enabling production goals.

• Delivered 1st/2nd-line support for production applications, workstations and networked devices.
• Assisted in MES and factory system deployments, performing configuration, testing and integration with PLCs and ERP interfaces.
• Maintained plant IT infrastructure including servers, networks and industrial endpoints.
• Collaborated with operations and engineering to define IT requirements for new lines and participated in go-live activities.
• Prepared technical documentation and provided user training to improve system knowledge.

First-line support for production systems, incident resolution, system upgrades, and maintenance of plant IT infrastructure.

Delivered onsite support for users and plant systems, handling incident resolution, hardware and software installation, and basic system administration.